Refund Policy
NO REFUNDS WILL BE GIVEN ON ANY PURCHASES
"ALL SALES ARE FINAL"
24 Hour Cancellation and Rescheduling Policy
Lynne's Riding Center requires a 24 hour notice of cancellation. If you fail to cancel the lesson 24 hours prior to the scheduled time, you will not be refunded for the lesson. While we understand unexpected events occur, neglecting to inform us of your cancellation is an inconvenience to our staff and leaves the horse out waiting. If you give a 24 hour notice, that lesson may be rescheduled within two weeks of cancellation and cannot be used in place of booking for another month's lesson. All no-shows or late cancellations are not eligible for rescheduling. In the event that Lynne's Riding Center needs to cancel a lesson, you will be notified 24 hours in advance and will receive credit for that lesson.
- Cancelation Due to Sickness: When a client cancels a session with less then a 24 hour notice given in writing (via text or email to Lynne's Riding Center) clearly stating that client is sick/unwell. Lessons that are cancelled for sickness are eligible for re-scheduling for within the following 30 days (subject to instructor/horse availability). We want you to be well so you can enjoy your experience (and we don’t want to spread any sickness at the barn)!
Punctuality and Session Time
Any clients who are running late to a scheduled session will be permitted to use whatever time is remaining in their originally-scheduled session to learn. The time of the session will not be extended past its original end time just because you are running late (regardless of the reason). Students who arrive extremely late to a riding lesson are not guaranteed to practice any riding in the lesson if there is not an appropriate amount of time for it – horsemanship and care of the horse will always be the priority in every lesson and is not able to be skipped.
Proper Attire for Equine Activities/Riding Lessons
All clients must be prepared for lessons/equestrian activities with proper attire and safety gear. Failure to bring and wear said attire can and will result in limiting activities (such as riding on a lead line only, or no riding / handling of a horse at all) or cancellation of that participant’s lesson with no refund. There are NO EXCEPTIONS to wearing proper attire and safety gear when working with horses.
All those who wish to handle/ride a horse must wear:
A well-fitting riding helmet (We Provide Helmets here at Lynne's Riding Center). Bicycle helmets are NOT acceptable. All riders of all ages must wear a certified riding helmet to bring/use in lessons.
Correctly fitting closed-toe shoes ONLY. No sneakers, steel toe shoes, crocs, Sandals, or Flip Flops allowed. All riders must wear their own proper riding boots with smooth soles and wide heel about a 1” high (such as paddock boots, cowboy boots, or tall boots) when participating in riding lessons. Riders who arrive to a lesson without proper riding boots may not be permitted to ride at all.
No crop tops or tank tops are permitted. Long pants of any kind that fit well, jeans/dress pants/leggings are acceptable. Participants wearing clothing that fits loose or exposes the legs may not be permitted to participate in equestrian activities/riding at the increased risk of injury to the participant. Riders should refrain from wearing clothing with jewels/metal/bedazzle on the seat as this can damage saddles/riding equipment and may lead to riders not being permitted to ride in that lesson.
Riding gloves are highly recommended but not currently required for riding lessons.
Media and Documentation:
All clients/students agree to allow Lynne's Riding Center NYC to document, photograph, video, and in any other way record all sessions. This includes lessons, classes, and interactions/occurrences at the barn or any related events/activities, or which involve the client/student and instructor/horses/activities associated with Lynne's Riding Center NYC. All clients/students also give their permission and consent for Lynne's Riding Center NYC to use said acquired media and data in any and all social media posts, advertisements, promotional material, official records, and/or teaching material.
Consent and Agreement:
I understand that these policies are firm and agree to abide by their rulings without contest. I understand that following and knowing this policy is my personal responsibility, and that if I need to reference it again it is always available on the Lynne's Riding Center NYC website or as a paper copy upon request.
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